I received one of the best pieces of advice I've ever been given about 5 years ago now, shortly after I'd joined the Agency where I still am to this day. I was working with a female Account Director whom I'd already gathered had a reputation for being a bit of a ball-breaker. As it turned out, not only was she damn good, but she was also lovely - to be clear though, that doesn't in any way mean that the ball-breaker reputation was undeserved.
I was, in many ways, a typical male account manager. Overflowing with big ideas and impatient for promotion, recognition and some kind of acknowledgement of my own brilliance, I didn't really have time for 'organisation', or 'planning' or any of those other things that I'd already really rather leave to the Account Exec. Needless to say, I was set straight on this pretty sharpish. Frankly, I needed a slap, and I got one.
But that wasn't the advice - that's just a fact of life. As I believe I've touched on once or twice elsewhere, if you're not buttoned down and organised, things will go wrong, and when anything goes wrong, it is your fault, even if it isn't. Because everything is.
No, the advice was much simpler than that - three short words that I've never forgotten, and that served me extremely well as an AM and to this day:
Get in early.
Or, to build on that slightly, get in earlier than your Account Manager, Account Director, or anybody who's likely to look at your desk and wonder where you are.
There are two main reasons for this. The first is practical: 8am to 9am is the best time to get anything done. Your phone is likely to be ringing less (you can certainly guarantee that you won't be disturbed by any creatives or TV producers), and as such you'll be able to get all of the niggly, irritating, admin-heavy work done, which will enable you to spend the day doing the good stuff. (Trust me, having to miss a creative briefing because you need to sort out the billing spreadsheet is not a good result for you or anyone else.)
The second reason is simply that it looks good. It looks good to your AD when he or she has to call ahead because something needs doing and you're there to do it, and it looks good to your Client when he or she calls the Agency at 8.05 expecting to have to leave a message. (Be aware - while a Client's day may often end earlier than yours, it also tends to start at 8am on the dot. And you'd be amazed how much a Client will respect a Suit who's at his or her desk at the same time as them.)
So there it is. Be at your desk at 8am. Sort out the billing spreadsheet. Update status. Do your timesheets. Get all and any admin out of the way so that you can focus on the fun stuff for the rest of the day. Impress people. And, if you really have nothing else to do, read blogs, and learn about ads. Because making room for that in your day is as important a part of your job as writing good contact reports. And 8am is the best time to do it. Promise.
